General Information

VISA Swift is a trading name of 57a Logistics Ltd; hereafter referred to as VISA Swift.

No agent of VISA Swift or staff member or contractor is authorised to change these terms and conditions unless given in writing by a director of the company.

These terms & Conditions govern all aspects of business carried out by VISA Swift and the receipt of any order or instruction is deemed as acceptance of these terms.

All terms and conditions shall be governed by and construed in accordance with the laws of England.

This site contains links to other websites, to enable the applicant as much relevant /up to date information concerning : national / religious holidays to assist with applications. VISA Swift is not responsible for the accuracy of the content of any such websites.

We may disclose all of the information we collect, such as contact details and email address to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to nonaffiliated third parties, you may. Email marketing@visaswift.com, opt out of mailouts or call us for opt outs on the following number 00 44 20 7405 1616.

VISA Swift
will at all times endeavour to process applications according to clients’ request.
However it is the express responsibility of the client to check the validity of the passport , visa or document issued to ensure that it covers the period of stay requested, the number of entries required and is also valid for the purpose of the trip.

Standard requirements and fees related to the processing of passports, visas and related
services are outside the control of VISA Swift and subject to change without prior notice. These include, but are not limited to, embassy fees, additional documentation, application forms and processing times.

Please note the following charges may be applicable
Description of Service Cost   Description of Service Cost
Express Lodging-additional to the procurement fee £15   Photograph printing + resizing £25
Express Service-additional to the procurement fee £30   Photograph printing £10
Same Day Service and collect-additional to the procurement fee £30   Passport Replacement Insurance £6
Cancelled Handling post checking £110   System online application £10
Cancelled Handling prechecking 50% of procurement   Resubmission fee/additional embassy run £35
Cancelled Handling post submission 30% of procurement   Legalisation, Notarisation at Solicitors, Apostle at FCO, Translation, Chamber of Commerce up to £85
Form Fill Fee £25   Online form amendments £15
Photograph resizing £10   Application precheck £25
         

VISA Swift does not accept responsibility for any changes in requirements or fees and reserve the right to pass on any increased or additional charges.

VISA Swift provides carefully compiled visa and passport information in good faith on the express understanding that the said information is the interpretation of any or all information provided by respective embassies, consulates or passport offices at any or all times and VISA Swift shall not accept responsibility or liability whatsoever for any errors and/or omissions in the information.

All times indicated in writing or electronically for any handling, processing or waiting fees are based upon the opening days of the embassies, consulates, passport offices and VISA Swift and should be construed as working days or weeks, excluding any or all public holidays associated with those embassies, consulates, passport offices and VISA Swift within the United Kingdom and Europe.

VISA Swift will use its best endeavours to process applications for visas, passports and / or documents at the clients request. However, VISA Swift shall not be held responsible nor accept any liability for its own actions or those of any consulate ,embassy, passport office or subcontracted couriers, servants or agents in delaying or not issuing such applications for any reason whatsoever.

Any advice given by any staff of VISA Swift which is given in good faith on the understanding that it is based on the interpretation of any information provided the respective consulate, embassy or government office.

This information is subject to change at any time, and VISA Swift shall not accept any liability whatsoever for any errors , omissions or changes in the information.

Visa Processing 

VISA Swift shall not be held liable for any of the following:
 
VISA Swift will not be liable by the refusal of any consulate,embassy or government office to accept documents presented; the issue of incorrect visas, dates and terms by any consulate, embassy or government office; any loss, damage or delay caused by subcontractors in the transit / delivery of any documents.
 
Processing times for passports, visas and other documentation are approximations based on our experience with embassies, consulates and the passport office. Processing times issued by embassies are deemed reliable in most cases but are not guaranteed. VISA Swift will use its best endeavours to provide accurate and reliable information at all times and to process applications as requested by the client.
 
VISA Swift will endeavour , wherever possible, to process the clients visa, passport and/or document on the instructions given, in the form of the application forms submitted, it is the clients express responsibility to ensure that the validity of the said visa/passport/document
obtained includes and covers the period of time in which the client plans to enter and leave the country or countries that the client is visiting and for the number of entries to that country and is valid for the purpose intended
Processing times are based on VISA Swift receiving applications before 17.30 hours on the previous working day. Applications received after this time may be subject to Special Lodge Fees if urgent lodging is required.
 
Additional visits due to incorrect or incomplete applications, or at the customer's request will incur additional charges. Any fees paid by VISA Swift in respect of applications that are refused shall be the liability of the client. Unless by prior agreement of the company, all fees shall become due on the return of any documents to our offices or agents and the standard terms of payment are within seven days of the date of the invoice.
 
VISA Swift shall not be held responsible for expense and /or delay arising from or in connection with:
·         incomplete application forms
·         incorrectly or falsely completed application forms or
·         inaccurate or incomplete supporting documentation.
 
Any expense or cost incurred by the client due to these delays or non-issuances shall not be the responsibility of, nor shall any charges be levied upon, VISA Swift reserves the right to refuse, at its total discretion, to handle any application or carry any item at any time and no reason need be given, and to amend the Terms and Conditions as it deems necessary.

VISA Swift reserves the right to refuse, at its total discretion, to handle any application or carry any item at any time and no reason need be given, and to amend the Terms and Conditions as it deems necessary.
 
VISA Swift reserves the right to decline processing of documents for any reason whatsoever and at its total discretion, including, but not limited to, incomplete documentation, insufficient processing time, and degree of difficulty in obtaining such documents due to purpose of travel.

Loss Or Damage 

VISA Swift is not responsible for items misplaced, damaged, delayed or destroyed by a consulate, embassy or passport office.
 
Any expense or cost incurred by the client due to these delays or non-issuances shall not be the responsibility of, nor shall any charges be levied upon, VISA Swift recommends that tickets for travel should not be purchased prior to the visa/passport being issued, unless they are a specific requirement for that consulate and in such cases open tickets should be obtained, in good time from your chosen supplier.
 
In the event of loss or damage to a passport during the course of a visa or passport processing or in courier transit , VISA Swift , shall only be responsible for the basic replacement cost of the said item, of which the loss or damage is proven to be the negligence of VISA Swift , damages in any one event will be limited to a maximum of
£200 per passport.

Fees & Payment  

The procurement fee is charged by VISA Swift as a service fee and is not subject to the application and/or order being completed on the part of the respective consulate, embassy or government office. The procurement fee is based upon the minimum required number of visits to any location to complete the requested order.
 
Non-account customers must pay in advance or on completion of an application.
 
The fee which shall be payable by the client in respect of services provided by VISA Swift is exclusive of any consular or embassy charges whatsoever.  Such consular or embassy charges as may be made will be the absolute liability of the client who must make payment in respect of those charges.  VISA Swift reserves the right to raise its charges at any time with or without prior notice. A 5%+VAT transaction fee will be incurred on all credit card payments.
 
Account holders will be granted a 30 day settlement period from date of invoice.
 
All disputes must be notified in writing to VISA Swift within 7 days of invoice date.
 
Payment of VISA Swift fee is due together with anticipated consular or embassy charges upon VISA Swift being instructed.
 
VISA Swift reserves the right to retain all passports and documents until payment of the afore mentioned amounts are received in full.
 
Unless specific instructions are received in writing to the contrary, VISA Swift shall not be held liable for acting in the best interests of and in a manner which would be considered reasonable to enable them to fulfil the implied instructions of the client. Any such additional actions which incur additional charges shall be wholly the responsibility of the client.

VISA Swift reserves the right to charge a variable handling deposit of maximum £15.00 per application, which is non-refundable and is held to the client account against the subsequent submission of any applications for the processing of passports, visas, or certificates for births, marriages, adoptions or deaths, legalization, authentications, translations, or United Kingdom immigration information which VISA Swift may be asked to process, from time to time, on behalf of the client.
 
Payment of VISA Swift fee is due together with any anticipated consular or embassy charges upon VISA Swift being instructed unless account facilities have been agreed in writing prior to the said instructions.
 
At times indicated in writing or electronically for any handling, processing or waiting fees are based upon the opening days of the embassies, consulates, passport offices and VISA Swift and should be construed as working days or weeks, excluding any or all public holidays associated with those embassies, consulates, passport offices and VISA Swift, within the United Kingdom and Europe.

Onward Carriage 

Unless specific instructions are received in writing to the contrary, VISA Swift normally send completed applications by Royal Mail Special Delivery, Same day courier, UK Overnight Courier, International Courier and are subject to the conditions set by these individual services. VISA Swift accepts no liability for loss or delays incurred when using third party delivery companies.
 
Terms and conditions for Royal Mail are per published literature Swift , Network , Air Swift ,are assumed as accepted when onward booking has been placed. Full Terms & Conditions of carriage are available in writing upon request.

© VisaSwift, Rush Couriers, Welbeck House, 67 Wells St, London W1T 3PZ | T. 0207 079 2520 E. info@visaswift.com All rights reserved. England and Wales company registration number 02619179